teh33 takes the privacy and security of your personal data seriously. This Privacy Policy explains what information we collect, how we use and store it, who we share it with, and what rights you have as a teh33 account holder. By registering or using the teh33 platform, you confirm your acceptance of this policy.
In this Privacy Policy, the following terms carry the meanings set out below:
teh33 collects the following categories of Personal Data from registered players and website visitors:
2.1 Registration Data. When you create a teh33 account, we collect your full legal name, date of birth, email address, residential address (including city and province within Indonesia), and your chosen username. This information is required to open and maintain your account.
2.2 Identity Verification (KYC) Data. To comply with our anti-money-laundering obligations and to confirm your eligibility to play (21+), we collect copies of government-issued photo identification (such as your Indonesian National Identity Card — KTP, or a valid passport) and proof of address documentation such as a recent bank statement or utility bill.
2.3 Financial Data. We collect details of the payment methods you use to deposit and withdraw funds, including bank account numbers registered with BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, or Bank Danamon, and e-wallet identifiers for OVO, DANA, GoPay, ShopeePay, or LinkAja. We do not store full card numbers or full bank account credentials on our servers; payment data is handled via our encrypted payment gateway processors.
2.4 Transaction Data. We maintain a complete record of all deposits, withdrawals, bonuses awarded, and wagers placed through your teh33 account, including amounts in Indonesian Rupiah (IDR), timestamps in WIB (UTC+7), and associated game or market references.
2.5 Session and Technical Data. We automatically collect your IP address, browser type and version, operating system, device type, referring URL, pages visited on the teh33 site, session duration, and in-platform navigation patterns. This data is used for fraud prevention, platform optimisation, and responsible gaming monitoring.
2.6 Communications Data. If you contact teh33 support via live chat or email, we retain records of those communications, including timestamps and the content of messages exchanged, for quality assurance and dispute resolution purposes.
| Data Category | Examples | Primary Purpose |
|---|---|---|
| Registration Data | Name, email, date of birth, address | Account creation and eligibility |
| KYC Data | KTP, passport, proof of address | Identity verification and AML compliance |
| Financial Data | Bank account / e-wallet identifiers | Payment processing and withdrawal verification |
| Transaction Data | Deposit/withdrawal history, bet records | Account management and regulatory compliance |
| Session Data | IP address, device, browser, game activity | Fraud prevention and responsible gaming |
| Communications Data | Live chat and email correspondence | Customer support and dispute resolution |
teh33 collects Personal Data through the following means:
teh33 uses your Personal Data for the following specific purposes:
teh33 processes your Personal Data on the following legal grounds:
6.1 Payment Processors. Your financial data is shared with the payment gateway providers that facilitate your deposits and withdrawals via Indonesian banks (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon) and e-wallets (OVO, DANA, GoPay, ShopeePay, LinkAja). These providers process your data under binding data-processing agreements with teh33 and are not permitted to use your data for any purpose other than completing the transaction.
6.2 Identity Verification Providers. KYC documents submitted by you are processed by specialist identity verification providers to confirm authenticity and check against relevant watchlists. These providers return a verification result to teh33 and are contractually prohibited from retaining your documents beyond the period needed for verification.
6.3 Fraud Prevention Partners. Anonymised device and session signals may be shared with fraud prevention services. These services do not receive your name, account number, or financial data.
6.4 Game Studio Providers. Where you play games supplied by third-party studios such as Evolution Gaming or Pragmatic Play, your session data (e.g., bet amounts, game round IDs) is shared with the relevant studio solely for the purpose of operating the game and resolving disputes. These studios are contractually bound to process this data only for those purposes.
6.5 Legal and Regulatory Disclosure. teh33 may disclose your Personal Data to competent legal authorities, regulators, or courts where required by a binding legal obligation. We will, where legally permitted, notify you of any such disclosure.
teh33 retains your Personal Data only for as long as necessary to fulfil the purposes for which it was collected, including meeting any applicable legal retention obligations. The following general retention periods apply:
When retention periods expire, teh33 securely deletes or anonymises the relevant data so that it can no longer be associated with any individual.
teh33 applies a layered technical and organisational security framework to protect your Personal Data from unauthorised access, loss, disclosure, or destruction. Our key security measures include:
While teh33 takes all reasonable and industry-standard steps to protect your data, no internet-based system can guarantee absolute security. You are responsible for maintaining the confidentiality of your teh33 login credentials. If you suspect unauthorised access to your account, contact teh33 support immediately via live chat or at [email protected].
teh33 uses cookies and similar technologies to operate the platform, remember your preferences, and analyse site usage. The cookies we use fall into the following categories:
You can manage non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the teh33 platform. For full details on the specific cookies in use, please refer to the cookie settings panel within the teh33 platform.
As a teh33 account holder, you have the following rights in relation to your Personal Data. To exercise any of these rights, contact our support team at [email protected] with the subject line "Privacy Rights Request — [Your Account Username]". teh33 will acknowledge your request within five (5) business days and aim to resolve it within thirty (30) days.
Request a copy of the Personal Data teh33 holds about you and information on how it is being processed.
Request correction of inaccurate or incomplete Personal Data held in your teh33 account.
Request deletion of your Personal Data where it is no longer needed, subject to our legal retention obligations.
Request that teh33 limit how it processes your data while a dispute or correction request is being resolved.
Receive a copy of your Personal Data in a structured, machine-readable format for transfer to another service provider.
Object to processing based on legitimate interests, including direct marketing and profiling for personalisation.
Please note that certain rights — particularly erasure and restriction — may be limited where teh33 is required to retain data to comply with its legal and regulatory obligations, including anti-money-laundering requirements.
If teh33 becomes aware that Personal Data has been submitted by or on behalf of a person under 21, we will immediately suspend the relevant account, delete the associated data, and void any transactions conducted through that account. If you believe a minor has registered a teh33 account, please notify us immediately at [email protected].
Age verification is applied to all teh33 accounts through our KYC process before any withdrawal can be processed. teh33 may apply additional age-verification checks at any point during the account lifecycle where there is reason to suspect the account holder does not meet the 21+ eligibility requirement.
teh33 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable legal requirements, or the services we offer. Where a change is material, we will provide not less than seven (7) days' advance notice by posting a prominent notice on the teh33 platform or by sending an email to the address registered on your account.
The "Last updated" date at the top of this page reflects when the most recent revision was made. Your continued use of the teh33 platform following the effective date of any revision constitutes your acceptance of the updated Privacy Policy. If you do not agree to the revised policy, you should discontinue using the platform and may request account closure by contacting support.
The current version of this Privacy Policy is always accessible at https://teh33.club/privacy-policy. We recommend reviewing it periodically to stay informed about how teh33 protects your data.
If you have any questions about this Privacy Policy, wish to exercise your privacy rights, or want to raise a data-related concern, please contact the teh33 data team through the following channels:
teh33 support includes native Indonesian-speaking agents available around the clock across WIB, WITA, and WIT time zones to assist with any privacy concern. Formal written requests submitted by email will receive an acknowledgement within five (5) business days and a substantive response within thirty (30) days of receipt.
This Privacy Policy should be read in conjunction with teh33's Terms & Conditions and Responsible Gaming policy, both of which form part of the overall framework governing your use of the teh33 platform.
A summary of the core commitments we make to every teh33 account holder.
Every session on teh33 is protected by 256-bit SSL/TLS encryption. Your login credentials, payment details, and personal information are fully encrypted in transit and at rest on our servers.
teh33 does not sell, rent, or trade your Personal Data to advertisers or data brokers. Data shared with third parties is limited strictly to payment processing, KYC verification, and fraud prevention.
All teh33 accounts undergo full KYC age verification. We do not knowingly collect or process data from anyone under 21 years of age, and accounts found to belong to minors are immediately closed.
teh33 account holders have clear rights to access, correct, restrict, and request deletion of their Personal Data. Submit a request via live chat or email and we will respond within 30 days.
teh33 does not hold your data indefinitely. Clear retention schedules apply to each data category — from 12 months for session data to 5 years for KYC records — after which data is securely deleted.
Our support team — including native Indonesian-speaking agents across WIB, WITA, and WIT time zones — is available around the clock to handle privacy enquiries, rights requests, and data concerns.
Your privacy and security are protected every step of the way. Sign in to your teh33 account and enjoy sports betting, live casino, slots, and more — all with fast IDR payouts and 24/7 support. 21+ only.